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Troubleshooting

Wiring & connectivity guidelines

App overview

When you log in to the app, you will see a standard overview of all types of devices connected to the MidTeQ PULSE EMS.

Click on the icons to view the details of the device type. (For example: click on the solar panel to go to an overview page of all connected solar panel inverters).

AppOverview

houseIcon

=

- (

solarPanel

+

)

The production is a negative value, because the counter counts backwards.

Standard Items

The standard items you can find are:

The mains / grid connection: Monitors your connection to the power grid
The solar panel inverters: Shows your solar energy production

RS485-USB Converter

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On this page

App overview Standard Items Navigation Options Update Speed Dropdown Menu EV Charging Schedule How Quickly Does the Data Update?Planning Planning of Consumption and Return to the Grid Connection Energy Prices Add controller Controller Configuration Settings Manual User Management Global settings Account Settings

The battery system: Displays battery status and energy storage

The home / installation: Shows overall installation status

The charging stations: Manages EV charging points

The heat pumps, air conditioners and boilers: Controls heating and cooling systems

Navigation Options

Dropdown Menu
Another way to view the devices individually in more detail is to click on the dropdown menu at the top.

Icons are gray
When icons are gray, this indicates technologies that are not monitored and controlled because they are not connected.

Update Speed

The data on the overview screen is displayed in real time, at the highest available speed at which the MidTeQ PULSE EMS pushes data.

When you click through to the individual devices, the data is available at the quarter-hour level.

If you look at the quarter-hour data at the device level, you may notice that the "last update" shows a more recent time. This then shows the latest time of the real-time data for this device. This data is only included in the quarter-hour data later and therefore only visualized in the graph later.

Dropdown Menu

How the dropdown menu works: This menu allows you to select all available device categories.

dropDown

EV Charging Schedule

You can set charging schedules for electric vehicles from the app. In the app, you can set rules per connector at each charging station, where a connected car must have charged a certain number of kilometers or kWh since the last time it was connected:

A fixed time on fixed days of the week
At a fixed time and date

The next set rule is always taken into account. If no more rules are set, the vehicle is charged until it is full.

How Quickly Does the Data Update?

The data on the overview screen is displayed in real time, at the highest available speed at which the MidTeQ PULSE EMS pushes data.

When you click through to the individual devices, the data is available at the quarter-hour level.

If you look at the quarter-hour data at the device level, you may notice that the "last update" shows a more recent time. This then shows the latest time of the real-time data for this device. This data is only included in the quarter-hour data later and therefore only visualized in the graph later.

Planning

The planning has two parts. It shows the planning for consumption and return to the grid connection, and in addition it gives a forecast of the energy prices.

planning

Planning of Consumption and Return to the Grid Connection

There are two graphs:

One for the grid connection without control
One with control by the MidTeQ PULSE EMS

If the graph is negative, there is a return. If it is positive, there is a consumption.

Energy Prices

The energy prices shown are the prices that the MidTeQ PULSE EMS used based on the price parameters that you can specify in the "Settings" menu. These can be e.g. energy prices from day-ahead EPEX sports market, but also from the API of your energy supplier (if supported).

Note

Note

Note that the MidTeQ PULSE EMS distinguishes by default between purchase and sales prices. These can be different depending on your type of energy contract.

Add controller

Via the menu "Add controller" you can register a new MidTeQ PULSE EMS in the app under the account you are logged in with. To do this, enter the serial number and the verification code that you can find on the label of the MidTeQ PULSE EMS.

addController

Controller Configuration

You can access the commissioning interface of the MidTeQ PULSE EMS from within the app. To do this, select the "Controller Configuration" menu. In a web browser, the commissioning interface will open.

Caution

Caution

If the controller interface is not displayed, check whether your MidTeQ PULSE EMS is switched on and online.

Settings

On this page you can change the settings of your MidTeQ PULSE EMS, such as energy prices and control modes.

Note

Note

The available settings correspond one-to-one with the available settings in the commissioning interface of the MidTeQ PULSE EMS. Please refer to the relevant chapters of the manual for these options.

Note

Note

For an end user, the setting options are more limited.

settings

Manual

You can access the full manual via the "Manual" menu.

App | MidTeQ EMS Documentation

User Management

In this tab you can give others access to your MidTeQ PULSE EMS. You do this by adding an email address and pressing enter.

AppOverview

Global settings

Warning

Warning

The "Global Settings" menu may not be available depending on the supplier of your MidTeQ PULSE EMS and the account rights you have.

Under the "Global Settings" menu, the color schemes and visibility of some of the app's menus can be configured.

Account Settings

In the account settings menu you can change your username and password.

Important

Important

It is highly recommended that you use your email address as your username. If you do not do this and forget your password, it will not be possible to recover your password